Full Job Description
OUR POSITION
At Dynamic Dental Wellness, we are combining superior dental care with a relaxing, safe environment for our patients. Our diverse and skilled team offers exceptional patient care with a focus on collaboration, hard-work, and the individual creativity of our team members. Our Front Desk Associates are passionate, patient-focused, and dedicated to the growth of our practice. Please note: 1 YEAR of previous experience required.
RESPONSIBILITIES
Partner with our Practice Manager in daily operational tasks, such as scheduling, preparing for opening/closing, reporting, and inventory management.
Work closely with Practice Manager to implement and support guest experience based standard operating procedures and metrics.
Welcome and comfort guests as they visit our practice.
Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or phone.
Collaborate with the entire team, including our Dentists and Hygienists, to optimize operations to positively impact the guest experience.
Manage the front desk staff, including interviews, training, coaching, and evaluations.
Maintain a strong knowledge of our ever-growing offering of products and services.
Willingness to initiate tasks and perform duties without direct supervision.
Excellent communication skills and be able to work with a diverse team.
A positive, can-do attitude.
REQUIREMENTS
MINIMUM ONE year of proven top-notch customer service experience.
Demonstrated effective written and verbal communication skills required.
Flexibility to work a schedule that will include Morning and afternoon.
Proficient in Google Suite strongly preferred.
Associate’s or Bachelor’s Degree in healthcare, hospitality or related field preferred.
We look forward to meeting you! Please APPLY NOW and we will get back to you as soon as possible!
EEO Statement
We are committed to promoting a work environment in which differences are respected, employees are treated fairly and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $11.00 – $20.00 per hour
Schedule:
Monday to Friday
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location:
One location
Work Remotely: N/A
No
Work Location: One location
compensation: $11-$20/ hour
employment type: full-time
job title: admin
